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How to resolve conflicts in family businesses

November 18, 2019
How to resolve conflicts in family businesses

The family businesses are a model of organization that can be very successful if carried out good corporate governance and there is a common agreement among all those who are part of it. However, despite this, it can also become one of the main sources of conflict between workers, either due to contrary interests in the workplace or the tensions between them in their personal lives. Pay attention to the next article, discover useful tips to resolve conflicts in family businesses, and ensure their proper functioning.

Steps to follow:

1. The taking of certain decisions such as establishing professional hierarchies, defining remuneration, defining functions and privileges, allowing the incorporation of family members and others, are some of the main situations that usually generate problems in family businesses. When these conflicts arise, it is necessary to recognize them, confront them, and try to resolve them through dialogue and the sharing of opinions and reflections.

2. A fundamental step in resolving conflicts in family businesses is that the people involved have the ability to separate personal and professional relationships, as well as focusing exclusively on the interests of the company, leaving aside their particular positions and needs. In this way, you will find a good way to find solutions that are beneficial for all members and most importantly, for the proper functioning of the company and its future success.

3. Likewise, as in any other type of company, a clear and precise organization must exist in family businesses. It must state the position of each of the members involved in the management, establishing above all the position and authority of the founder or maximum authority of the company. In this way, there will be a figure that is responsible for mediating in case of labor disputes, managing the situation, and finding the best solution for the company and the workers.

4. Now, on many occasions, things are not well defined and the people who are part of the family business are not able to deal with the problem and reach a common point. It is then when the best option to resolve family conflicts is to hire the services of an external expert or consultant, which will have its own criteria as it lacks an effective relationship with both the family society and the people involved.

5. The mediation and neutral evaluation is always a safe bet for those family businesses that want to stay afloat, but cannot get it for themselves. However, for this to give good results, it is essential that all family members are willing to abide by new guidelines, assume mistakes, and make changes that the external professional deems appropriate.

6.If you want to obtain useful and more detailed information on the resolution of conflicts in family businesses, as well as key factors for your success.